Our Doctors

American Board of Audiology certified audiologists with over 25 years combined experience providing exemplary hearing and balance healthcare.

ACHC Accredited

The Centers for Medicare & Medicaid Services (CMS) only grants its coveted deeming authority designation to select organizations that consistently exceed expectations.

Jacquelyn C. J. Lovitt, Au.D.

American Board of Audiology Certified Audiologist

Dr. Jacquelyn C. J. Lovitt has a wealth of knowledge, training, and unique skills in the areas of audiological and vestibular assessment and management, tinnitus and hyperacusis treatment, central auditory processing disorders, electrophysiological evaluation, and hearing aids. She received both her bachelor’s and Doctor of Audiology (Au.D.) degrees from The Ohio State University and completed her residency at the Atlanta VA Medical Center.

Named Senior Master clinician at Walter Reed National Military Medical Center.

As a subject matter expert for the Department of Defense, Dr. Lovitt developed, and was lead instructor, for the first week-long course on central auditory processing disorders to military and VA Audiologists from around the nation.

Board certified by the American Board of Audiology, a designation which indicates a dedication to ethical practice as well as robust continuing education requirements.

Expert in vestibular assessment and rehabilitation, having received specialized education at advanced levels of study.

Received the highly-competitive award of Senior Civilian of the Quarter while at Walter Reed to honor her outstanding work performance and patient care.

Unique experience working with patients suffering from traumatic brain injury (TBI) and post traumatic stress disorder, which includes her work with the TBI team at Walter Reed and the National Intrepid Center of Excellence.

Candice E. Ortiz-Hawkins, Au.D.

American Board of Audiology Certified Audiologist

Dr. Candice E. Ortiz-Hawkins is a nationally recognized, American Board of Audiology Certified Audiologist, United States Army Veteran, speaker and author on hearing healthcare practices. Audiologists from across the country have sought out her expertise in tinnitus evaluation and treatment, auditory hallucination management, and hearing monitoring for patients who are undergoing medical treatment which can cause hearing loss (ototoxic monitoring). She has additional expertise in electrophysiologic evaluations and atypical hearing losses and hearing aid fittings.

Certified by the American Board of Audiology, a designation which indicates a dedication to ethical practice as well as robust continuing education requirements.

Certified by the American Speech Language Hearing Association which recognizes that holders sustain rigorous continued academic and professional standards.

Deemed an expert in tinnitus evaluation and management having received specialized training which was used to establish evaluation and treatment models at Walter Reed National Military Medical Center.

Associate Master Clinician during her tenure at Walter Reed National Military Medical Center, indicating exemplary service and productivity with her work in ototoxic monitoring.

Expert in ototoxic monitoring and is internationally recognized for her work in the development of standardization of care within the multi-disciplinary environment.

Dr. Megan Ellmaker

Megan Ellmaker, Au.D., CCC-A

American Board of Audiology Certified Audiologist

Dr. Megan Ellmaker is a dedicated and versatile audiologist with a strong passion for pediatric audiology, cochlear implants, and vestibular testing. With experience in varied clinical settings, Dr. Ellmaker has demonstrated exceptional skills in managing a wide range of audiological needs across different patient populations.

Certified by the American Speech Language Hearing Association which recognizes that holders sustain rigorous continued academic and professional standards.

Completed Pediatric Residency at Rady Children’s Hospital, where she specialized in early detection and intervention for hearing disorders in children.

Cochlear implant evaluations and management, experience in programming and troubleshooting devices across multiple manufacturers.

Brianna Cole

Brianna Cole is a current fourth year Doctorate of Audiology (AuD) student from Arizona State University completing her residency at Capital Institute of Hearing & Balance. She received her Bachelor of Arts (BA) in Speech Sciences from the University of British Columbia.

Brianna Cole

Our audiologists provide a holistic approach to hearing and balance care while setting the standard of excellence in prevention, diagnosis, and early treatment through education, accessibility, and innovation.