Capital Institute of Hearing
& Balance

Hear More.  Live More.

Our Office

11886 Healing Way, Suite 530
Silver Spring, MD 20904
See on map

Hours

Mon – Fri:
8:00am – 5:00pm

Sat – Sun:
Concierge only

FREE Hearing Aid Check!

Capital Institute of Hearing & Balance will be performing free assessments of your hearing aids or over-the-counter devices on June 29-30, 2022.

June 29 & 30

8:30am - 4:00pm

Contact us today to reserve your spot!

(240) 670-1200

Carol Bergin
Carol Bergin
May 20, 2022.
Verified
The care I received today by Dr Ortiz was exceptional. I was formally a patient of hers at Walter Reed and have followed her into private practice. The equipment is state of the art and her knowledge of my concerns gave me the quality of hearing I had been missing. I highly recommend Dr Ortiz.
Rejeanne Nicholson
Rejeanne Nicholson
May 18, 2022.
Verified
Capital Institute of Hearing & Balance is a God send to me. The staff is very friendly. Dr. Candice Ortiz- Hawkins and Dr. Jackie Lovetts are true professionals!
Stevo Smooth Higgins
Stevo Smooth Higgins
May 4, 2022.
Verified
Peter Kirk
Peter Kirk
April 27, 2022.
Verified
Gary Mahrenholz
Gary Mahrenholz
April 6, 2022.
Verified
The staff is prompt, courteous and very professional. I had no wait time and they were very efficient in conducting and reviewing my hearing tests. A highly recommended them.
Sam Iseli
Sam Iseli
March 25, 2022.
Verified
Dr. Ortiz is one of the best doctors I have ever been to. She is very professional and has a great personality that would make anyone comfortable to be her patient. She was very open and honest with me about my hearing aid payment plans and the steps that I would have to take. I’d recommend her to anyone, and even if I were to move out of state I would still want to come back to her.
Hazel Newell
Hazel Newell
March 21, 2022.
Verified
I cannot find enough superlatives to describe the excellent care I am having with Capital Hearing. I am amazed by the knowledge, the caring and by the hope I now have a better life. I am most grateful to everyone.
JRock “JRock21”
JRock “JRock21”
March 5, 2022.
Verified
Very clean and organized the doctors are really concerned about your health. I highly recommend these doctors.
Kia Brooks
Kia Brooks
March 3, 2022.
Verified
The facilities are beautiful and the providers are amazing!
Bonnie Amos
Bonnie Amos
January 31, 2022.
Verified
Evie has been caring for myself and my husband for well over 10 years. My husband was on active duty in the Marine Corps at the time and honestly, Evie was a God-send, as his hearing had seriously deteriorated over his 42 years on active service. She is passionate about her work, she's bright and has never failed to put our best interests and care as her JOB ONE!! Even though we have moved to NC, we still call Evie for help with our audiology and hearing aid needs. She is a superstar in every regard. You can trust Evie.

Our Services

Concierge Care

At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.

Pediatrics

We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.

Dizziness & Balance

Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.

Hearing Aids

We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.

Auditory Processing

At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.

Tinnitus

We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.

Other Services Include

Ototoxic
Monitoring

R

Hearing Monitoring

R

Specialty Devices

R

Hyperacusis

R

Wax Removal

Expertise In
Hearing & Balance

Dr. Candice E. Ortiz-Hawkins

  • Audiologist, speaker, and author on hearing healthcare practices.
  • Over 10 years at the prestigious Walter Reed National Military Medical Center.
  • Master Clinician for her work in ototoxicity.

About Us

Dr. Jacquelyn C. J. Lovitt

  • American Board of Audiology Certified Audiologist
  • Work at the premiere military hospital in the nation, Walter Reed National Military Medical Center.
  • Named Senior Master Clinician at Walter Reed.

About Us

Latest Posts

A Good Summer for Ears and Hearing

While you’re planning your trips, travels, and time off this summer, consider these quick tips to care for your ears and hearing:  Show some love to the skin you’re in,...

Free Hearing Aid Check, June 29-30th

Join us at Capital Institute of Hearing & Balance on June 29th and 30th, 2022, from 8:30a-4:00p for a free hearing aid check. During this event, we will conduct speech mapping measurements on your hearing...

Waterproof Hearing Aids: Surf, Sand and Summer-Proof?

Just in time for summer, we present some answers about what your hearing aids can handle! Water and moisture used to destroy hearing aids, but technology has evolved. Many new...

Online
Hearing Screening

Take our free online hearing screening now.