Capital Institute of Hearing
& Balance

Hear More.  Live More.

Our Office

11886 Healing Way, Suite 530
Silver Spring, MD 20904
See on map

Hours

Mon – Fri:
8:00am – 5:00pm

Sat – Sun:
Concierge only

Cordel Bainbridge
Cordel Bainbridge
March 1, 2024.
The staff and doctor was the best my mother was well pleased with the service.
Ramona Boykin
Ramona Boykin
February 17, 2024.
My experience seeing Dr. Hawkins was a good one. I was impressed by the fact that she was prepared for my visit. She actually read and familiarized herself with the survey questionnaire that I completed. She took her time testing my hearing. She was very knowledgeable. I also liked that she put on a mask when she saw that I was wearing one. I have seen quite a few hearing docs. She is definitely a keeper! The receptionist was very helpful too. Thank you!
James Chu
James Chu
February 2, 2024.
Professional, knowledgeable & the Doctor & staff are really nice!!!
Victoria Poole
Victoria Poole
February 2, 2024.
Dr. Lovitt was very professional and explained everything that she had to do before she proceeded. And still continued to ask was I ok every step of the way. Her and her assistant made me feel at ease. I would definitely recommend them if you’re suffering with vertigo or hearing loss.
sindy obando
sindy obando
January 24, 2024.
Friendly staff. The doctor was very thorough in explaining all aspects of my condition. The level of professionalism was excellent.
Vernon Walker
Vernon Walker
January 11, 2024.
It was marvelous.
Latoya Tingle
Latoya Tingle
December 30, 2023.
Had a very great experience. Dr. Lovitt was very professional and detail oriented in explaining my results. Would definitely recommend.
Leanne Gabriel
Leanne Gabriel
December 26, 2023.
Finally! Someone who is knowledgeable and can help with Tinnitus! Dr Ortiz is amazing. A+++++
Vickie Bowersox
Vickie Bowersox
December 26, 2023.
Dr Ortiz-Hawkins is the best! I am so glad I found Capital Institute of Hearing. The front desk staff are so friendly and patient. No pressure on specific treatment plans. Everything was explained thoroughly and in a way that was easily understood. If you ever need an audiologist or think you might have a hearing concern, call them. Don’t go to a big chain store for a hearing exam or hearing aids.

Our Services

Concierge Care

At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.

Pediatrics

We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.

Dizziness & Balance

Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.

Hearing Aids

We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.

Auditory Processing

At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.

Tinnitus

We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.

Other Services Include

Ototoxic
Monitoring

R

Hearing Monitoring

R

Specialty Devices

R

Hyperacusis

R

Wax Removal

Lenire logo

Capital Institute of Hearing & Balance now offers Lenire treatment. Book your tinnitus assessment with Capital Institute of Hearing & Balance today to see if Lenire is right for you!

Expertise In
Hearing & Balance

Dr. Candice E. Ortiz-Hawkins

  • Audiologist, speaker, and author on hearing healthcare practices.
  • Over 10 years at the prestigious Walter Reed National Military Medical Center.
  • Master Clinician for her work in ototoxicity.

About Us

Dr. Jacquelyn C. J. Lovitt

  • American Board of Audiology Certified Audiologist
  • Work at the premiere military hospital in the nation, Walter Reed National Military Medical Center.
  • Named Senior Master Clinician at Walter Reed.

About Us

Latest Posts

Over-the-Counter Hearing Aids Are Coming SOON!

They’re coming! In August 2022, the Food and Drug Administration (FDA) issued a rule allowing the sale of over-the-counter (OTC) hearing aids. They should hit the market in full force...

A Good Summer for Ears and Hearing

While you’re planning your trips, travels, and time off this summer, consider these quick tips to care for your ears and hearing:  Show some love to the skin you’re in,...

Real Ear: Why Every Hearing Aid User Needs It

“Real ear” and “speechmapping” are procedures that ensure your hearing aids are set correctly. These procedures allow audiologists to measure how loud sounds are and verify that the sounds are...