Capital Institute of Hearing
& Balance

I was very impressed with the service starting from the receptionist. Dr.Lovitt, was very professional, yet caring. She explained the process of what to expect, and also explained the tests prior to starting them. At the end, she told me her findings, and demonstrated what I needed to do. I felt reassured with my visit.

This group is amazing..at a very stressful time for me prior to starting chemotherapy they made the whole process of ototoxicity testing very easy. I can't recomend this wonderful practice more highly to those worried about hearing loss during cancer treatment. Dr. Kate H.

I was very impressed with the thorough hearing exam provided by Dr. Ortiz-Hawkins. She explained the tests and the results well and I am very comfortable with the conclusions and any follow-up exams.

Excellent experience from beginning to end. I was able to get a last minute appointment and the person who scheduled me was personable and patient. When I arrived the office was beautiful and smelled great. The front desk receptionist was friendly and Dr. Ortiz was warm and easy to talk to to. I felt heard and well taken care of. Glad to have connected with Capital Institute.

Dr. Lovett was amazing. She carefully explained everything to me so I knew what to expect and understood what was happening with my ears and eyes and balance. She was also personable and I felt at ease and genuinely cared for.

Wonderful doctor. Kind, caring and reassuring. Very knowledgeable and great rapport with patients. You just feel like you are in good hands. Highly recommend!!

The care I received today by Dr Ortiz was exceptional. I was formally a patient of hers at Walter Reed and have followed her into private practice. The equipment is state of the art and her knowledge of my concerns gave me the quality of hearing I had been missing. I highly recommend Dr Ortiz.

Capital Institute of Hearing & Balance is a God send to me. The staff is very friendly. Dr. Candice Ortiz- Hawkins and Dr. Jackie Lovetts are true professionals!