Capital Institute of Hearing
& Balance

They were professional, accommodating, exacting and thorough in their examination. The entire staff was excellent in dealing with me and I recommend them.

Can't thank this team of professionals enough. The patience demonstrated when evaluating my 90-year old father was priceless. Thank you for taking the time to provide a quality examination and hearing aid adjustments that resulted in an improved experience for dad. He called me several times this evening...just because he could hear! Ill take that anytime.Smile

So sweet supportive and informative

I was very impressed with the service starting from the receptionist. Dr.Lovitt, was very professional, yet caring. She explained the process of what to expect, and also explained the tests prior to starting them. At the end, she told me her findings, and demonstrated what I needed to do. I felt reassured with my visit.

This group is amazing..at a very stressful time for me prior to starting chemotherapy they made the whole process of ototoxicity testing very easy. I can't recomend this wonderful practice more highly to those worried about hearing loss during cancer treatment. Dr. Kate H.

I was very impressed with the thorough hearing exam provided by Dr. Ortiz-Hawkins. She explained the tests and the results well and I am very comfortable with the conclusions and any follow-up exams.

Excellent experience from beginning to end. I was able to get a last minute appointment and the person who scheduled me was personable and patient. When I arrived the office was beautiful and smelled great. The front desk receptionist was friendly and Dr. Ortiz was warm and easy to talk to to. I felt heard and well taken care of. Glad to have connected with Capital Institute.

Dr. Lovett was amazing. She carefully explained everything to me so I knew what to expect and understood what was happening with my ears and eyes and balance. She was also personable and I felt at ease and genuinely cared for.