Capital Institute of Hearing
& Balance

Dr. Ortiz is one of the best doctors I have ever been to. She is very professional and has a great personality that would make anyone comfortable to be her patient. She was very open and honest with me about my hearing aid payment plans and the steps that I would have to take. I’d recommend her to anyone, and even if I were to move out of state I would still want to come back to her.

I cannot find enough superlatives to describe the excellent care I am having with Capital Hearing. I am amazed by the knowledge, the caring and by the hope I now have a better life. I am most grateful to everyone.

Very clean and organized the doctors are really concerned about your health. I highly recommend these doctors.

The facilities are beautiful and the providers are amazing!

Evie has been caring for myself and my husband for well over 10 years. My husband was on active duty in the Marine Corps at the time and honestly, Evie was a God-send, as his hearing had seriously deteriorated over his 42 years on active service. She is passionate about her work, she's bright and has never failed to put our best interests and care as her JOB ONE!! Even though we have moved to NC, we still call Evie for help with our audiology and hearing aid needs. She is a superstar in every regard. You can trust Evie.

Dr. Jackson is fantastic! I can't recommend her highly enough. She was very knowledgeable and helpful, and made hearing aid selection and configuration simple and straightforward. She listened to my (many) questions and made a stressful process much easier. Thank you, Dr. Jackson!

Dr Ortiz-Hawkins was my audiologist for over 7 years at Walter Reed National Military Medical Center. I started to lose my hearing during a deployment. Dr. Evie’s expertise gave me the ability to continue to hear. She focused on how to solve the various issues that I had with my hearing aids.She always knew about the new technology’s coming down the pike. Because of her dedication and skills as my hearing decreases I will be working on finding solutions with Dr Ortiz-Hawkins.

Dr Ortiz-Hawkins was my audiologist for over 14 years at Walter Reed National Military Medical Center prior to taking the next step up in her career. I lost my hearing following extensive radiation and chemotherapy. Evie’s expertise gave me the ability to hear. Over the years she constantly focused on how to solve the various issues that developed in my hearing. When my ENT doctor recommended Cochlear implants I discussed options with Dr Ortiz-Hawkins and I “listened” to her and instead of the implants went with her recommendations. She always knew when a new technology would help my condition. Because of her skills and attitude as my hearing degrades I plan on finding solutions from Dr Ortiz-Hawkins.

Dr. Jackson is a wonderful audiologist. Always very helpful,even after hours. I recommend her highly. Thankful for her great care. Valerie Ciampa

I am posting as a fellow audiologist and former colleague of Dr. Ortiz-Hawkins and Dr. Lovitt, both of whom I have known for over ten years. I have always been impressed with their broad range of skills, their grounding in the best known scientific research, and professional expertise in a wide range of skills. Additionally, they are both personable and attentive. I have observed firsthand the superb clinical care they provide and how much their patients adore them. I no longer live in Maryland, but THIS is the practice to whom I refer my friends who still live there.