Capital Institute of Hearing
& Balance

Hear More.  Live More.

Our Office

11886 Healing Way, Suite 530
Silver Spring, MD 20904
See on map

Hours

Mon – Fri:
8:00am – 5:00pm

Sat – Sun:
Concierge only

Alan Seldin
Alan Seldin
August 31, 2022.
Verified
They were professional, accommodating, exacting and thorough in their examination. The entire staff was excellent in dealing with me and I recommend them.
Cheryl Badger
Cheryl Badger
August 16, 2022.
Verified
Can't thank this team of professionals enough. The patience demonstrated when evaluating my 90-year old father was priceless. Thank you for taking the time to provide a quality examination and hearing aid adjustments that resulted in an improved experience for dad. He called me several times this evening...just because he could hear! Ill take that anytime.Smile
Danielle Runyon
Danielle Runyon
August 15, 2022.
Verified
So sweet supportive and informative
Lynette Matheson-Graham
Lynette Matheson-Graham
July 11, 2022.
Verified
I was very impressed with the service starting from the receptionist. Dr.Lovitt, was very professional, yet caring. She explained the process of what to expect, and also explained the tests prior to starting them. At the end, she told me her findings, and demonstrated what I needed to do. I felt reassured with my visit.
Kate X
Kate X
July 6, 2022.
Verified
This group is amazing..at a very stressful time for me prior to starting chemotherapy they made the whole process of ototoxicity testing very easy. I can't recomend this wonderful practice more highly to those worried about hearing loss during cancer treatment. Dr. Kate H.
Theodore Lemanski
Theodore Lemanski
July 1, 2022.
Verified
I was very impressed with the thorough hearing exam provided by Dr. Ortiz-Hawkins. She explained the tests and the results well and I am very comfortable with the conclusions and any follow-up exams.
Tiffany G
Tiffany G
June 22, 2022.
Verified
Excellent experience from beginning to end. I was able to get a last minute appointment and the person who scheduled me was personable and patient. When I arrived the office was beautiful and smelled great. The front desk receptionist was friendly and Dr. Ortiz was warm and easy to talk to to. I felt heard and well taken care of. Glad to have connected with Capital Institute.
Masoud Mohammadi Arzanagh
Masoud Mohammadi Arzanagh
June 13, 2022.
Verified
Dana Dudley
Dana Dudley
June 13, 2022.
Verified
Dr. Lovett was amazing. She carefully explained everything to me so I knew what to expect and understood what was happening with my ears and eyes and balance. She was also personable and I felt at ease and genuinely cared for.
Liam Pocher
Liam Pocher
June 8, 2022.
Verified

Our Services

Concierge Care

At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.

Pediatrics

We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.

Dizziness & Balance

Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.

Hearing Aids

We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.

Auditory Processing

At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.

Tinnitus

We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.

Other Services Include

Ototoxic
Monitoring

R

Hearing Monitoring

R

Specialty Devices

R

Hyperacusis

R

Wax Removal

Expertise In
Hearing & Balance

Dr. Candice E. Ortiz-Hawkins

  • Audiologist, speaker, and author on hearing healthcare practices.
  • Over 10 years at the prestigious Walter Reed National Military Medical Center.
  • Master Clinician for her work in ototoxicity.

About Us

Dr. Jacquelyn C. J. Lovitt

  • American Board of Audiology Certified Audiologist
  • Work at the premiere military hospital in the nation, Walter Reed National Military Medical Center.
  • Named Senior Master Clinician at Walter Reed.

About Us

Latest Posts

Over-the-Counter Hearing Aids Are Coming SOON!

They’re coming! In August 2022, the Food and Drug Administration (FDA) issued a rule allowing the sale of over-the-counter (OTC) hearing aids. They should hit the market in full force...

A Good Summer for Ears and Hearing

While you’re planning your trips, travels, and time off this summer, consider these quick tips to care for your ears and hearing:  Show some love to the skin you’re in,...

Real Ear: Why Every Hearing Aid User Needs It

“Real ear” and “speechmapping” are procedures that ensure your hearing aids are set correctly. These procedures allow audiologists to measure how loud sounds are and verify that the sounds are...

Online
Hearing Screening

Take our free online hearing screening now.