Capital Institute of Hearing
& Balance

Former patient of Dr. Ortiz-Hawkins back when she was at Walter Reed and THRILLED to be a patient of hers once again! Not only is she a professional, but she clearly LOVES what she does, making her interactions personal and fun while staying educational. Love love LOVE her!

Good customer service, very attentive and the doctor is very empathetic and very knowledgeable.

Great with kids‼️‼️

It was a positive experience as soon as I walked into the office. The administrative staff was very professional. A through exam was conducted and a complete, concise, and clear explanation of the results was provided. by Dr Ortiz. I highly recommend Dr.Ortiz

My visit was awesome and my doctor was also awesome

I had the pleasure of being a patient of Dr. Ortiz-Hawkins. She was supremely knowledgeable, kind, and professional. She made great recommendations and took my personal needs into account with every decision. I wholeheartedly endorse Dr. Ortiz-Hawkins and the wonderful staff of CHIB.

My experience at the Capital Institute of Hearing was amazing. From the time I entered the office and was greeted warmly and with professionalism through my appointment with Dr. Candace Ortiz-Hawkins I felt at ease and knew that I was in good hands. All of my questions were answered completely and with care. I thank them for a 5 star experience!

Dr. Ortiz is an amazing lady. My 5 year old was not being easy and she went above and beyond.

From the moment I came into the office I was greeted with such professionalism. I saw Dr Lovett right away. She was very courteous, professional and knowledgeable. I am a World Trade Center 9/11 survivor and have Post Traumatic Stress Disorder and Auditory Processing Disorder before the visit I was very anxious about going to the appointment alone. Dr Lovett took time to explain the test, that were done today as well as future tests that need to be done to get an accurate diagnosis for a course of treatment. I left her office feeling very confident that I have finally found someone who can help me find both answers and solutions.