Capital Institute of Hearing
& Balance

Hear More.  Live More.

Our Office

11886 Healing Way, Suite 530
Silver Spring, MD 20904
See on map

Hours

Mon – Fri:
8:00am – 5:00pm

Sat – Sun:
Concierge only

Amy Lossie
Amy Lossie
April 9, 2024.
Dr. Ortiz is outstanding! Her positive energy and drive to find a solution that works for her patients is unparalleled. I have a complicated prescription and tinnitus. She listens and encourages real-time feedback of how each hearing aid works for me. She’s honest, caring, and exceptionally knowledgeable. So glad i found Dr. Ortiz!
Gail Akinbinu
Gail Akinbinu
April 8, 2024.
I received excellent care and support at Capital Institute of Hearing and Balance .
Mark Travaglini
Mark Travaglini
April 3, 2024.
They were very thorough explaining everything in a way I could understand. We’re very professional while providing a welcoming and supportive environment. I left feeling they really cared and confident in the guidance they provided.
Ana Gomez
Ana Gomez
April 2, 2024.
Capital Instituto of Hearing & balance is a great place to attend, easy to make appointments, good customer service the personal are very nice and the specialist that helped me was very nice professional she explained step by step over all I felt comfortable I really recommend this place.
Elliot L
Elliot L
March 29, 2024.
It’s a travesty that I’m limited to five stars! One visit entirely changed my situation. Informative, caring and super nice all wrapped up in one!! Highly recommend.
Mildred Belton
Mildred Belton
March 25, 2024.
Pleasant knowledgeable exam was not painful and everything explanations were clear
Charles J. Bondi
Charles J. Bondi
March 24, 2024.
Dr. Lovitt is thorough in what she does and in the way that she explains the hearing evaluation and what could be disorders of the ear. The whole process is a bit stressful but she does her best to put the patient on a path to improving their hearing.
Seb Flores
Seb Flores
March 11, 2024.
Great doctors and staff. Very nice and friendly
Cordel Bainbridge
Cordel Bainbridge
March 1, 2024.
The staff and doctor was the best my mother was well pleased with the service.

Our Services

Concierge Care

At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.

Pediatrics

We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.

Dizziness & Balance

Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.

Hearing Aids

We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.

Auditory Processing

At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.

Tinnitus

We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.

Other Services Include

Ototoxic
Monitoring

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Hearing Monitoring

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Specialty Devices

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Hyperacusis

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Wax Removal

Lenire logo

Capital Institute of Hearing & Balance now offers Lenire treatment. Book your tinnitus assessment with Capital Institute of Hearing & Balance today to see if Lenire is right for you!

Expertise In
Hearing & Balance

Dr. Candice E. Ortiz-Hawkins

  • Audiologist, speaker, and author on hearing healthcare practices.
  • Over 10 years at the prestigious Walter Reed National Military Medical Center.
  • Master Clinician for her work in ototoxicity.

About Us

Dr. Jacquelyn C. J. Lovitt

  • American Board of Audiology Certified Audiologist
  • Work at the premiere military hospital in the nation, Walter Reed National Military Medical Center.
  • Named Senior Master Clinician at Walter Reed.

About Us

Latest Posts

Over-the-Counter Hearing Aids Are Coming SOON!

They’re coming! In August 2022, the Food and Drug Administration (FDA) issued a rule allowing the sale of over-the-counter (OTC) hearing aids. They should hit the market in full force...

A Good Summer for Ears and Hearing

While you’re planning your trips, travels, and time off this summer, consider these quick tips to care for your ears and hearing:  Show some love to the skin you’re in,...

Real Ear: Why Every Hearing Aid User Needs It

“Real ear” and “speechmapping” are procedures that ensure your hearing aids are set correctly. These procedures allow audiologists to measure how loud sounds are and verify that the sounds are...