Capital Institute of Hearing
& Balance

Hear More.  Live More.

Our Office

11886 Healing Way, Suite 530
Silver Spring, MD 20904
See on map

Hours

Mon – Fri:
8:00am – 5:00pm

Sat – Sun:
Concierge only

Sam Iseli
Sam Iseli
March 25, 2022.
Verified
Dr. Ortiz is one of the best doctors I have ever been to. She is very professional and has a great personality that would make anyone comfortable to be her patient. She was very open and honest with me about my hearing aid payment plans and the steps that I would have to take. I’d recommend her to anyone, and even if I were to move out of state I would still want to come back to her.
Hazel Newell
Hazel Newell
March 21, 2022.
Verified
I cannot find enough superlatives to describe the excellent care I am having with Capital Hearing. I am amazed by the knowledge, the caring and by the hope I now have a better life. I am most grateful to everyone.
JRock “JRock21”
JRock “JRock21”
March 5, 2022.
Verified
Very clean and organized the doctors are really concerned about your health. I highly recommend these doctors.
Kia Brooks
Kia Brooks
March 3, 2022.
Verified
The facilities are beautiful and the providers are amazing!
Bonnie Amos
Bonnie Amos
January 31, 2022.
Verified
Evie has been caring for myself and my husband for well over 10 years. My husband was on active duty in the Marine Corps at the time and honestly, Evie was a God-send, as his hearing had seriously deteriorated over his 42 years on active service. She is passionate about her work, she's bright and has never failed to put our best interests and care as her JOB ONE!! Even though we have moved to NC, we still call Evie for help with our audiology and hearing aid needs. She is a superstar in every regard. You can trust Evie.
Geoff Huntsgood
Geoff Huntsgood
January 26, 2022.
Verified
Dr. Jackson is fantastic! I can't recommend her highly enough. She was very knowledgeable and helpful, and made hearing aid selection and configuration simple and straightforward. She listened to my (many) questions and made a stressful process much easier. Thank you, Dr. Jackson!
Bobby guil
Bobby guil
January 21, 2022.
Verified
Dr Ortiz-Hawkins was my audiologist for over 7 years at Walter Reed National Military Medical Center. I started to lose my hearing during a deployment. Dr. Evie’s expertise gave me the ability to continue to hear. She focused on how to solve the various issues that I had with my hearing aids.She always knew about the new technology’s coming down the pike. Because of her dedication and skills as my hearing decreases I will be working on finding solutions with Dr Ortiz-Hawkins.
Rodney Downie
Rodney Downie
January 19, 2022.
Verified
Dr Ortiz-Hawkins was my audiologist for over 14 years at Walter Reed National Military Medical Center prior to taking the next step up in her career. I lost my hearing following extensive radiation and chemotherapy. Evie’s expertise gave me the ability to hear. Over the years she constantly focused on how to solve the various issues that developed in my hearing. When my ENT doctor recommended Cochlear implants I discussed options with Dr Ortiz-Hawkins and I “listened” to her and instead of the implants went with her recommendations. She always knew when a new technology would help my condition. Because of her skills and attitude as my hearing degrades I plan on finding solutions from Dr Ortiz-Hawkins.
m ciampa
m ciampa
January 17, 2022.
Verified
Dr. Jackson is a wonderful audiologist. Always very helpful,even after hours. I recommend her highly. Thankful for her great care. Valerie Ciampa
Laura Pacini
Laura Pacini
January 13, 2022.
Verified
I am posting as a fellow audiologist and former colleague of Dr. Ortiz-Hawkins and Dr. Lovitt, both of whom I have known for over ten years. I have always been impressed with their broad range of skills, their grounding in the best known scientific research, and professional expertise in a wide range of skills. Additionally, they are both personable and attentive. I have observed firsthand the superb clinical care they provide and how much their patients adore them. I no longer live in Maryland, but THIS is the practice to whom I refer my friends who still live there.

Our Services

Concierge Care

At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.

Pediatrics

We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.

Dizziness & Balance

Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.

Hearing Aids

We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.

Auditory Processing

At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.

Tinnitus

We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.

Other Services Include

Ototoxic
Monitoring

R

Hearing Monitoring

R

Specialty Devices

R

Hyperacusis

R

Wax Removal

Expertise In
Hearing & Balance

Dr. Candice E. Ortiz-Hawkins

  • Audiologist, speaker, and author on hearing healthcare practices.
  • Over 10 years at the prestigious Walter Reed National Military Medical Center.
  • Master Clinician for her work in ototoxicity.

About Us

Dr. Jacquelyn C. J. Lovitt

  • American Board of Audiology Certified Audiologist
  • Work at the premiere military hospital in the nation, Walter Reed National Military Medical Center.
  • Named Senior Master Clinician at Walter Reed.

About Us

Latest Posts

Waterproof Hearing Aids: Surf, Sand and Summer-Proof?

Just in time for summer, we present some answers about what your hearing aids can handle! Water and moisture used to destroy hearing aids, but technology has evolved. Many new...

May is Better Hearing Month

May is National Better Hearing Month and the Capital Institute of Hearing and Balance and the American Academy of Audiology are encouraging Americans to make an appointment with an audiologist...

World Hearing Day (March 3, 2022)

World Hearing Day (March 3) is a global observance of the World Health Organization (WHO) that is championed by the American Speech-Language-Hearing Association (ASHA). In 2022, the theme for World...

Online
Hearing Screening

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