Capital Institute of Hearing & Balance in Chevy Chase, MD
Capital Institute of Hearing & Balance provides comprehensive hearing, balance, and cochlear implant care for patients in Chevy Chase and surrounding communities. Our experienced audiologists specialize in evaluating and treating hearing loss, tinnitus, dizziness, and balance disorders using advanced diagnostic testing and a thoughtful, patient-centered approach.
If hearing changes, tinnitus, or balance symptoms are affecting your daily life, our Chevy Chase location offers the expertise needed to help you understand what may be contributing to your symptoms and determine appropriate next steps.
Hearing, Balance & Cochlear Implant Services in Chevy Chase
At our Chevy Chase office, Capital Institute of Hearing & Balance provides a full spectrum of audiology and vestibular services for children and adults. Our care is focused on understanding the underlying cause of symptoms and developing individualized, evidence-based treatment plans.
In addition to comprehensive hearing and tinnitus care, this location offers advanced vestibular and dizziness evaluations and cochlear implant services, allowing patients to receive coordinated care in one setting.
Our Audiologists in Chevy Chase
Patients at our Chevy Chase office are cared for by licensed audiologists with advanced training in hearing, balance, and vestibular disorders.

Jacquelyn C. J. Lovitt, Au.D.
American Board of Audiology Certified Audiologist

Brianna Cole, Au.D.
American Speech-Language Hearing Association Certified Audiologist

Claudia Pastorelli, Au.D.
American Speech-Language Hearing Association Certified Audiologist

Jacob Stewart, Au.D.
American Speech-Language Hearing Association Certified Audiologist
Audiology Services Available at Our Chevy Chase Location
Our Chevy Chase office offers comprehensive services across hearing, balance, and implantable hearing technology.
Each service is provided using evidence-based testing and individualized care plans tailored to the patient’s age, symptoms, and goals.
Who We Serve
The Chevy Chase location of Capital Institute of Hearing & Balance provides care for children and adults with hearing, balance, and tinnitus concerns, as well as those considering advanced hearing technology.
Patients often seek care for:
- Hearing loss in adults or children
- Ringing, buzzing, or other persistent sounds in the ears (tinnitus)
- Sound sensitivity or reduced sound tolerance (hyperacusis)
- Difficulty understanding speech or following conversations
- Dizziness, vertigo, imbalance, or unexplained falls
- Concerns related to medication-associated or treatment-related hearing changes
- Pediatric hearing or auditory processing concerns
- Questions about cochlear implants or implantable hearing technology
Some patients are referred by a physician or other healthcare provider, while others schedule an appointment directly when symptoms begin to affect communication, learning, work, safety, or overall quality of life. If you’re unsure whether your symptoms warrant an evaluation, our Chevy Chase audiology team is here to help guide you toward clarity and next steps.
Ready to take the next step?
Our team is here to help you understand your symptoms and guide you through the evaluation process.
What to Expect During Your Visit
Your visit to Capital Institute of Hearing & Balance in Chevy Chase is designed to be thorough, informative, and supportive.
- Appointments begin with a detailed discussion of your symptoms, medical history, and daily concerns.
- Depending on your needs, your audiologist may perform comprehensive hearing testing, vestibular and balance assessments, or implant candidacy evaluations using advanced diagnostic technology.
- After testing, your audiologist will review results with you in clear, easy-to-understand terms and discuss how findings relate to your symptoms.
- When care is recommended, we’ll outline appropriate options and next steps tailored to your individual goals.
Whether you are visiting for hearing care, tinnitus management, balance evaluation, or cochlear implant services, our goal is for you to leave feeling informed, supported, and confident in your care plan.
Our Chevy Chase Hearing Center
Our Chevy Chase hearing center offers a welcoming, professional setting where patients can feel at ease discussing their hearing, balance, and tinnitus concerns with our care team.
What Patients Say About Our Chevy Chase Office
Dr. Lovitt is amazing—professional, extremely knowledgeable, and incredibly patient in answering all of my questions. I came in for BPPV (vertigo), and she carefully explained what she was going to do, showed me the process, and made sure I felt safe throughout the treatment. I can’t recommend her and Capital Institute of Hearing & Balance enough.
I had an outstanding experience with Dr Jacob Stewart. He did an exceptionally thorough hearing test and reprogrammed my hearing aids from another provider which made a huge improvement! The entire appointment never felt rushed, and he patiently answered all of my questions and made sure I understood everything. I left feeling truly heard and well cared for. Highly recommend!
I had an excellent experience with the Hearing and Balance Institute. I was referred after an accident for further examination, and the entire team was incredibly professional, attentive, and genuinely committed to helping me understand my condition. Dr. Lovitt and her aide took time to explain every step clearly and made me feel supported throughout the process. I highly recommend them to anyone seeking top-quality balance care.
Visit Our Chevy Chase Office
Address:
8401 Connecticut Ave, Suite 100,
Chevy Chase, MD 20815
Phone:
(240) 670-1200
Office Hours
Mon – Fri:
8:00am – 5:00pm
Schedule an Appointment
If you or your child are experiencing hearing concerns, tinnitus, dizziness, or balance difficulties, the audiology team at Capital Institute of Hearing & Balance is here to help. Our Chevy Chase office offers comprehensive evaluation and personalized care in one convenient location.
Appointments are available by physician referral or by self-scheduling. Call our Chevy Chase office or request an appointment online to get started.
Frequently Asked Questions
Do you see children at this location?
Yes. We offer care for infants, children, and adolescents, including age-appropriate testing and family-centered support.
Do you evaluate dizziness and balance concerns at this location?
Yes. We offer comprehensive vestibular testing and balance evaluation for individuals experiencing dizziness, vertigo, imbalance, or falls.
Do you provide cochlear implant services?
Yes. Our audiologists offer cochlear implant candidacy evaluations, device counseling, programming, and ongoing management for eligible patients.
I have tinnitus. Can you help even if my hearing test is normal?
Yes. Tinnitus can occur with or without measurable hearing loss. Our audiologists provide comprehensive tinnitus evaluations and offer evidence-based management options, including integrated tinnitus treatment systems and Lenire® when clinically appropriate.
Do you offer hearing aids at the Chevy Chase office?
Yes. We provide complete hearing aid services, including evaluation, selection, fitting, programming, verification, follow-up care, and ongoing support.
What should I bring to my appointment?
Please bring any relevant medical records, prior hearing test results (if available), a list of current medications, and insurance information. If the appointment is for a child, a parent or legal guardian should be present.
Will I receive my results the same day?
Whenever possible, results are reviewed with you during your appointment so you can understand findings and next steps right away.
Do you accept insurance?
Yes. Insurance coverage varies by plan and service. Our team is happy to help verify benefits and review coverage details prior to your appointment.
Do I need a referral to schedule an appointment?
In many cases, a referral is not required. Referral or insurance requirements may vary depending on your plan or the reason for your visit. Our team is happy to help review these details in advance so you can feel informed and prepared before your appointment. Feel free to contact us if you have any questions or concerns.


