Capital Institute of Hearing
& Balance
Hear More. Live More.
Hours
Mon – Fri:
8:00am – 5:00pm
Sat – Sun:
Concierge only
Appointments
Jessie P Hall
October 30, 2024.
Trustindex verifies that the original source of the review is Google. The service I received at Capital Institute of Hearing and Balance was astonishingly surprising. This, because I have been to many audiologists over the years as I am 89 and in need of hearing aids. The testings I’ve ever had consisted only of pushing the button when you hear a sound. That was it, end of test, you get your hearing aids.
The astonishing difference here was the testing of sounds ascertained by the audiologist with her instruments and without my participation. I’ve never had such a thorough three phase hearing test before. The graphic showing and explanation of the results was a first for me.
I feel that nothing was left out. Bri, the audiologist, has a gentle voice and spoke with complete clarity in all her instructions.
This was a most pleasant experience with everyone smiling and showing they are glad you are here.
Don Ghent
October 30, 2024.
Trustindex verifies that the original source of the review is Google. Excellent experience!!
Wendy W
October 21, 2024.
Trustindex verifies that the original source of the review is Google. Although I purchased my hearing aid’s elsewhere, one visit over a year ago, this is my go-to for my audiology concerns. Dr. Lovett was patient, knowledgeable and excellent at explaining my hearing test results and options. She also cleaned & tuned up my hearing aids; cleaned inside my ears as well. I hadn’t had my ears flushed and cleaned in years. Overall, it was a wonderful experience and I left hearing so much better. Never had them tuned up so well. I could now hear and understand high pitched voices and little children so much better. I’ve been back since my initial visit; and I’m always pleased and grateful for the wonderful work they do. Because of insurance issues, I’m not replacing them at this time, but for sure this is the place I will come.
There’s plenty of parking; you never have to wait long; and the office is clean and run efficiently.
Charles Medley
October 8, 2024.
Trustindex verifies that the original source of the review is Google. Dr. Lovitt and the team at Capital Institute of Hearing & Balance were excellent, taking the time to go through the battery of tests (videonystagmography) with patience and care. They never made me feel like this was "assembly-line medicine" -- I always felt like they put the focus on making sure I they covered all the bases and could give me confidence while confirming the original diagnosis my ENT provided.
Jon Clayton
October 5, 2024.
Trustindex verifies that the original source of the review is Google. I went to Dr. Ortiz-Hawkins for tinnitus treatment using the Lenire device. She treated me with kindness and concern. I felt very well taken care of. The testing for the evaluation was thorough.
As for the Lenire device; I did indeed experience a significant reduction in the presence of my tinnitus as well as the severity. It’s totally worth the cost and time to get some relief.
Dan Washburn
October 3, 2024.
Trustindex verifies that the original source of the review is Google. First visit, but the doctor I talked to was extremely knowledgeable and extra fun to talk to. This practice is way in advance of other audiology practices that I’ve been to. The range of testing and the integration across different systems in the body and in the social life of the individual is very impressive. I’m expecting great things.
Veronica Dean
October 2, 2024.
Trustindex verifies that the original source of the review is Google. Absolutely 💯 great experience. Professional, courteous, and kind. So thankful to have a great team helping me with my hearing issues. I highly recommend Dr. Ortiz-Hawkins and her team at the Capital Institute of Hearing & Balance. 😎
audrey smith
September 27, 2024.
Trustindex verifies that the original source of the review is Google. Beautiful establishment customer service was great the doctor was incredible very friendly-minded made me feel comfortable I would refer your establishment to anybody seeking ear help cleaning or testing
Tracyann Douglas
September 26, 2024.
Trustindex verifies that the original source of the review is Google. I received excellent care once again. This was my second visit for baseline testing. I was greeted with a warm smile by Ms. Vanessa who is one of the front desk staff. I then greeted and taken to the back by Bree who is an intern. Bree was great. She was very polite, warm, and caring. During my visit she instructed and explained to me every step of the way. I also met Dr. Lovett. She came in to make sure everything was going well with the testing. Once again this group of women are very professional and they make you very comfortable in their care.
Gilroy Queen
September 24, 2024.
Trustindex verifies that the original source of the review is Google. They were very helpful. They took their time explaining the details so you can have a clear understanding outstanding place to go to I’m really thankful for them thank you and God bless
Our Services
Concierge Care
At Capital Institute of Hearing & Balance, our concierge care plan allows you to make the appointments when it is convenient for you.
Pediatrics
We provide a child-friendly approach to the comprehensive evaluation and treatment of infants and children.
Dizziness & Balance
Using highly specialized equipment, we will provide a thorough evaluation, explanation of findings, and treatment recommendations that are best for you.
Hearing Aids
We provide highly customized, evidence-based methods for selection, fitting and verifying the most current hearing aid technology.
Auditory Processing
At Capital Institute of Hearing & Balance, we have years of experience evaluating the complex central auditory processing system and developing holistic treatment plans.
Tinnitus
We provide an evidence-based approach to comprehensive tinnitus evaluation and individualized management plans.
Other Services Include
Ototoxic
Monitoring
Hearing Monitoring
Specialty Devices
Hyperacusis
Wax Removal
Capital Institute of Hearing & Balance now offers Lenire treatment. Book your tinnitus assessment with Capital Institute of Hearing & Balance today to see if Lenire is right for you!
Latest Posts
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